Charlene

Virtual Assistant, Social Media Manager

Charlene

ID Verified
800/mo
Calapan CIty, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I am a highly organized and results-driven Virtual Assistant with over 4 years of experience in administrative support, social media management, customer service, and lead management. I specialize in content creation, social media scheduling, email management, data entry, chat support, appointment setting, and back-office operations. I am proficient in tools such as Canva, CapCut, Mailchimp, Metricool, Buffer, Google Workspace, and Microsoft Office. I am detail-oriented, adaptable, and proactiv...

Top Skills

B2B Sales · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 yearChatGPT for Marketing · <1 year

Skills & Expertise

Content & Writing

Product DescriptionsBeginner
CopywritingBeginner

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Design & Creative

CanvaBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner

Marketing & Growth

ChatGPT for MarketingBeginner
Email MarketingBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
NotionBeginner
Monday.comBeginner

Work Experience

Social Media Manager

Real Estate Media Company

Jul 2024 - Present

Job Responsibilities:

Back office support Content Creation Content Scheduling Email Management Social Media Management Basic photo editing Basic Video editing Mailchimp, Metricool, Buffer, Canva, Capcut, G Suite, Zoom, Spreadsheets, Vimeo, Zillow, FlexMLS

Social Media SupportGoogle Sheets (Advanced)ChatGPT for MarketingCanvaEmail MarketingExcel (Advanced)Email Support

Social Media Manager

Tsavers Cleaning Services LLC

Mar 2024 - Jul 2024

Job Responsibilities:

Back office support Inbound Calling Cold Calling Social Media Management Basic photo editing Basic Video editing

Product DescriptionsSocial Media SupportGoogle Sheets (Advanced)ChatGPT for MarketingEmail SupportCanvaEmail MarketingFacebook MarketplaceLive Chat Support

Customer Service Representative

ConsBeez Call Center Services

Oct 2023 - Mar 2024

Job Responsibilities:

Back office support Cold calling Inbound Calling Data Entry Appointment Setting Lead Mining Social Media Management

Social Media SupportGoogle Sheets (Advanced)Email SupportCanvaEmail MarketingB2B SalesLive Chat SupportLead GenerationEmail ManagementCold Calling

VIRTUAL ASSISTANT

TLC Nursing Associates, Inc.

Sep 2022 - Aug 2023

Job Responsibilities:

Data Entry & Chat support Inbound Call inquiries Job management Job ads posting Check and update Candidate's resume VMS, GoTo Connect, Email, Tawk, Sense, Canva, Slack, JazzHR, CloudCall & LaborEdge Special Projects

Google Sheets (Advanced)Live Chat SupportExcel (Advanced)Lead GenerationCalendar ManagementExecutive Assistant ServicesEmail ManagementPersonal Assistant ServicesData EntryCalendly

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified
Portfolio
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