Virtual AssistantVirtual Assistant

Charlemagne

100/mo

Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$100

per month

($1/hour)

Member since November 2026

Profile Description

Customer-focused Customer Service and Technical Support Professional with nearly 9 years of experience in BPO environments, providing customer assistance, technical troubleshooting, issue resolution, and client support. Experienced in supporting Amazon Devices and Alexa, AT&T, and T-Mobile accounts. Strong expertise in active listening, customer empathy, conflict resolution, and clear communication. Skilled at identifying customer concerns, explaining solutions in simple terms, documenting inte...

Top Skills

Facebook Marketplace · 5 yearsSocial Media Support · 5 yearsEmail Support · <1 yearTechnical Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Social Media SupportExpert

Email SupportBeginner

Technical SupportBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert

Work Experience

Content Moderator

Teleperformance

Mar 2021 - Present

Job Responsibilities:

Assessing potentially sensitive or policy-violating content using sound judgment, high attention to detail, and acute risk awareness.

Social Media SupportFacebook Marketplace

Quick Stats

Age34 years

GenderMale

English LevelConversational

ID VerificationNot verified