Virtual Assistant,Customer Service RepresentativeVirtual Assistant,Customer Service Representative
catrina
ID Verified700/mo
Calapan City, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$700
per month
($4/hour)
Member since October 2026
Profile Description
A dedicated and detail-oriented professional with 8 years of experience in the Business Process Outsourcing (BPO) industry, with a background in customer service, client communication, call handling, and virtual receptionist support. Experienced in managing customer inquiries, dispatching calls, providing administrative assistance, and maintaining professional communication. I bring strong interpersonal, organizational, problem-solving, and multitasking skills, along with the ability to adapt t...
Top Skills
Phone Support · 8 yearsCold Calling · <1 yearEmail Support · <1 yearLead Management · <1 yearLive Chat Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
Sales & Business Development
Cold CallingBeginner
Work Experience
CSR/SME
Concentrix
Mar 2024 - Jan 2026
CSR/SME
Alorica Inc.
Aug 2015 - Jan 2018
Quick Stats
Age32 years
English LevelFluent
ID VerificationVerified