Catherine

Global Recruiter & Virtual Operations Lead

Catherine

1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Organized and detail-oriented Lead Virtual Assistant with 5+ years driving end-to-end talent sourcing, client interview coordination, and ATS data management. Adept at building SOPs, managing candidate vetting funnels across time zones, and consistently maintaining 100% data integrity under tight SLAs.

Top Skills

Email Support · 3 yearsLead Management · 3 yearsVideo Support · 3 yearsPhone Support · <1 yearZendesk · <1 year

Skills & Expertise

Customer Success

Email SupportAdvanced
Video SupportAdvanced
Lead ManagementAdvanced
Phone SupportBeginner
ZendeskBeginner

Quick Stats

Age35 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

United States International University

2010 - 2014