Customer Success/Customer Experience/Customer SupportCustomer Success/Customer Experience/Customer Support
Caroline
3,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone
$3,500
per month
($20/hour)
Member since October 2026
Profile Description
Customer Experience & Retention professional with 5+ years of experience across iGaming, customer support, analytics, and account management. I use customer insights and data to improve customer satisfaction, retention, and business results.
Top Skills
Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 yearSocial Media Support · <1 yearTicket Management · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
Quick Stats
Age35 years
English LevelFluent
ID VerificationNot verified