Customer Service representativeCustomer Service representative
Carol
ID Verified2,200/mo
Nairobi , Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone
$2,200
per month
($13/hour)
Member since October 2026
Profile Description
Over 4 years experience responding to customer queries on phone and social media platforms .Experienced with Zendesk.
Top Skills
Email Support · 4 yearsLive Chat Support · 4 yearsPhone Support · 4 yearsSocial Media Support · 4 yearsZendesk · 4 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportAdvanced
Email SupportAdvanced
Phone SupportAdvanced
Social Media SupportAdvanced
ZendeskAdvanced
Video SupportBeginner
Work Experience
Customer service representative
Shop and deliver
May 2018 - Apr 2022
Job Responsibilities:
Received customer queries via phone and Social media platforms
Live Chat SupportPhone SupportSocial Media SupportEmail SupportZendeskVideo Support
Quick Stats
Age38 years
GenderFemale
English LevelFluent
ID VerificationVerified
Certifications
Certificate in Airline Passenger Services