IT Support, Healthcare Assistant

Carol

3,200/mo
South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

IT support and data-focused professional transitioning from an 8+ year career in healthcare into technology. Currently building hands-on skills in networking (Cisco CCST in progress, with a deliberate focus on mastering subnetting), data analysis and visualization (Microsoft Power BI in progress), and applied AI tools (ChatGPT, Claude, Google Gemini, Julius AI). Brings a proven record of accuracy, structured documentation, and calm decision-making under pressure from a clinical and caregivin...

Top Skills

Data Entry · 5 yearsCoaching & Mentoring · 3 yearsDocument Management · 3 yearsEmail Management · 3 yearsB2C Sales · 2 years

Skills & Expertise

AI & Automation

Prompt EngineeringBeginner
Claude/Anthropic APIBeginner
AWS BedrockBeginner

Customer Success

Lead ManagementIntermediate
Email SupportIntermediate
Phone SupportIntermediate

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Intermediate
Power BIBeginner
Data VisualizationBeginner

Sales & Business Development

B2C SalesIntermediate
NegotiationIntermediate
B2B SalesBeginner

Specialized Skills

Coaching & MentoringAdvanced

Virtual Assistance & Admin

Data EntryExpert
Document ManagementAdvanced
Email ManagementAdvanced
Executive Assistant ServicesIntermediate
Monday.comBeginner

Quick Stats

Age37 years
English LevelFluent
Other Languages
GermanBasic
ID VerificationNot verified