Camille

Reservations Support Specialist | Virtual Assistant

Camille

ID Verified
900/mo
Guagua, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I am a teacher by profession with an experience in customer service, virtual assistance, real estate, and the travel industry. I specialize in assisting clients with flight and hotel bookings, handling inquiries, managing reservations, and providing exceptional customer care. With strong communication, organizational, and problem-solving skills. I am committed to delivering reliable, efficient, and personalized support while ensuring client satisfaction and building lasting professional relatio...

Top Skills

Data Entry · 5 yearsEmail Management · 3 yearsLive Chat Support · 3 yearsPhone Support · 3 yearsSalesforce · 3 years

Skills & Expertise

Sales & Business Development

SalesforceAdvanced

Virtual Assistance & Admin

Data EntryExpert
Travel PlanningAdvanced
Email ManagementAdvanced

Real Estate Operations

AirbnbBeginner

Customer Success

Live Chat SupportAdvanced
Phone SupportAdvanced
Email SupportIntermediate

Specialized Skills

Telehealth SupportBeginner

Work Experience

Quality Assurance Specialist & Reservations Agent

GATE 1 TRAVEL PHILIPPINES CONTACT CENTER INC.

Apr 2023 - Jul 2026

Job Responsibilities:

•Assisted U.S. and international clients with end-to-end travel arrangements, including airline tickets, hotels, excursions, and travel insurance. •Managed travel reservations for clients traveling to and from the United States and worldwide destinations. •Assisted clients with itinerary changes and cancellations resulting from natural disasters, emergencies, illness, bereavement, and other pers...

Real Estate Virtual Assistant

FORWARD FIVE REAL ESTATE AUSTRALIA

Dec 2021 - Jan 2022

Job Responsibilities:

•Created and organized digital folders according to different real estate projects to maintain an efficient and accessible file management system. •Conducted online research to source recent and relevant property images using various websites and digital tools. •Researched establishments, businesses, and points of interest located within the vicinity of properties. •Gathered and organized proper...

Junior & Senior High School Teacher

CHEVALIER SCHOOL INC.

Apr 2015 - Apr 2020

Job Responsibilities:

•Delivered Social Studies instruction to junior and senior high school students while adapting lessons to different learning needs. •Served as Subject Team Leader, coordinating subject-related activities, planning, and collaboration with fellow teachers. •Served as Club Moderator, organizing student activities, programs, and events while providing guidance and supervision. •Became part of the S...

Quick Stats

Age31 years
English LevelConversational
ID VerificationVerified

Certifications

Licensed Professional Teacher
Travel Counsellor & Supervisor / Manager Certification - TICO Certification Program

Education

Bachelor's Degree

University of Assumption

2011 - 2015