Call centre assistant

busi

500/mo
Johannesburg, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated and customer-focused Call Centre Specialist with strong communication and active listening skills. Experienced in handling high-volume inbound/outbound calls, resolving customer queries, and maintaining accurate records using CRM software. Fully equipped for remote work with a quiet home office, reliable high-speed internet, and flexible availability. Committed to delivering exceptional customer service and first-call resolution.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearFreshdesk · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
FreshdeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner

Work Experience

Waitress

Wimpy empire

Feb 2021 - Apr 2024

Job Responsibilities:

Housekeeping Stocktaking Cash desk Call receiving and making

Phone SupportData EntryPersonal Assistant ServicesEmail SupportEmail Management

Quick Stats

Age23 years
English LevelConversational
Other Languages
ZuluFluent
XhosaFluent
ID VerificationNot verified

Education

High-school

Tetelo secondary

2016 - 2020