Virtual Assistant | Customer Support

Bettie

600/mo
Johannessburg, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dependable Virtual Assistant with a strong customer support background. I help business owners save time by managing their inbox, calendar, customer queries, and day-to-day admin. I'm organised, detail-focused, and a clear communicator who follows through on deadlines. I'm comfortable with Google Workspace, Microsoft Office, Zoom, and chat/email support tools, and I learn new software quickly. Based in South Africa and available [hours/days], I'm ready to be the reliable support behind your busi...

Top Skills

Cold Calling · 3 yearsEmail Support · 3 yearsPhone Support · 3 yearsSocial Media Support · 2 yearsVideo Support · 2 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Phone SupportAdvanced
Video SupportIntermediate
Social Media SupportIntermediate
Lead ManagementBeginner
Help ScoutBeginner

Sales & Business Development

Cold CallingAdvanced
B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
NegotiationBeginner
Linkedin OutreachBeginner
SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner

Marketing & Growth

Google AdsBeginner
LinkedIn AdsBeginner
Product HuntBeginner
ChatGPT for MarketingBeginner

Work Experience

Marketing and sales administrator

Blakelin plastics

Sep 2021 - Dec 2024

Key Achievements:

B2B sales support professional with 4+ years of experience across sales, customer service and social media. I cold-called 10 to 15 business prospects daily, booked appointments, and managed a director's calendar. I handled 15+ customer enquiries a day and processed about 10 orders weekly. I also launched a product that became the top seller, with sales up 13.5%. Skilled in HubSpot, Salesforce, Canva and Buffer." Even shorter (for tight character limits) "4+ years in B2B sales support: cold calling, appointment setting, customer service and CRM management. Helped drive a 13.5% sales increase on a product launch.

Video SupportEmail SupportPhone SupportSocial Media SupportHelp ScoutLead GenerationLead ManagementB2B Sales

Quick Stats

Age24 years
English LevelFluent
ID VerificationNot verified
Portfolio
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