Customer Service RepresentativeCustomer Service Representative

Azande

ID Verified

1,000/mo

Cape Town , South Africa

Looking for Full-time

8 hours/day

Availability: US / EU timezone

$1,000

per month

($6/hour)

Member since October 2026

Profile Description

provides technical assistance to customers and employees by diagnosing and resolving hardware, software, network, and system-related issues. The role involves troubleshooting technical problems, guiding users through solutions, maintaining system functionality, and ensuring excellent customer service.

Top Skills

Data Entry · 4 yearsDocument Management · 4 yearsPhone Support · 4 yearsTicket Management · 4 yearsJira · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Virtual Assistance & Admin

Document ManagementAdvanced

Data EntryAdvanced

JiraIntermediate

Email ManagementBeginner

Customer Success

Phone SupportAdvanced

Ticket ManagementAdvanced

Technical SupportIntermediate

Live Chat SupportBeginner

Email SupportBeginner

ZendeskBeginner

CrispBeginner

Work Experience

Customer Service Representatives

CCI Global

Jul 2022 - Jul 2026

Key Achievements:

I was promoted to back office six months into the job and after a couple of months I was promoted again to a technical support expert then to a back office technical support expert

Document ManagementJiraTechnical SupportPhone SupportTicket ManagementCrisp

Quick Stats

Age27 years

English LevelFluent

ID VerificationVerified