Data capture and customer support

Ayanda

850/mo
South Africa
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

8+ Years Remote Customer Service (UK / USA / EU) Customer Service Advisor – Close Brothers Motor Finance via Huntswood / Results CX | Remote – UK Banking | 2025– 2026 • Supporting UK motor finance customers in a regulated FCA call centre – inbound/outbound calls, emails and chats about finance applications, documents, payments and complaints. • Handling 80-100+ contacts daily, accurate CRM documentation, GDPR verification, SharePoint and MS Office 365. • Consistently passing weekly audits and...

Top Skills

LiveChat · 8 yearsPhone Support · 8 yearsSocial Media Support · 8 yearsTechnical Support · 8 yearsTicket Management · 8 years

Skills & Expertise

Customer Success

Phone SupportExpert
Social Media SupportExpert
Technical SupportExpert
Ticket ManagementExpert
LiveChatExpert
ZendeskAdvanced
FreshdeskAdvanced
Live Chat SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

E-commerce & Marketplace

Order ProcessingAdvanced
ShopifyIntermediate

Finance & Accounting

XeroAdvanced

Sales & Business Development

SalesforceBeginner

Virtual Assistance & Admin

Data EntryExpert
Email ManagementAdvanced

Work Experience

Back office admin and data extraction

Huntswood

Nov 2025 - Sep 2026

Email SupportTicket Management

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified