Virtual ProfessionalVirtual Professional
Aureen
$500
per month
($3/hour)
Profile Description
Skills: *Phone ethics *Customer service *Multi-tasking *Email and chat support Experience: *I worked as a customer service representative for a telecom company based in the US and have experience in cold calling, appointment setting, and healthcare company. I can work under pressure with minimal supervision. I love learning new skills that I can add to my experience and am willing to undergo training.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Outbound caller
Rebis health
Jul 2023 - Nov 2026
Job Responsibilities:
Doing outbound calls for patients and admin tasks.
Scheduler
Rodritech
Jan 2023 - Mar 2023
Job Responsibilities:
This is my first Australian campaign where I call homeowners to set up an appoinment.
Online english tutor
51talk
Jun 2022 - Oct 2022
Job Responsibilities:
Teaching English to Chinese students aged 4-50 years old.
Cold caller
Farmers insurance
Jan 2022 - May 2022
Job Responsibilities:
Calling warm and cold leads to set up appointments and checking all qualifying questions.
Customer Service Representative
VXI Makati
Apr 2021 - Nov 2021
Job Responsibilities:
We do upselling for cars, internet connection, and basic troubleshooting.
Customer Service Representative
Concentrix
Jul 2018 - Apr 2021
Job Responsibilities:
CSR for a telecom company based in the US. We answer customer questions, troubleshoot their phone, resolve billing issues, and upsell.
Order Support
iQor Sta Rosa
Oct 2017 - Dec 2017
Job Responsibilities:
Seasonal account where we are taking inbound calls for customers who need help with ordering online.
Quick Stats
Education
Associate's Degree
ALS
2009 - 2011