Virtual Assistant, IT Support

Asahel

ID Verified
800/mo
Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a dedicated and results-driven Virtual Assistant and IT Support professional with strong organizational, communication, administrative, and technical skills. I am passionate about helping businesses and individuals operate efficiently through reliable virtual assistance, customer support, data management, email handling, document preparation, and IT troubleshooting. I am highly adaptable, detail-oriented, proactive, and capable of working independently in a remote environment. I have excell...

Top Skills

Customer.io · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearLive Chat Support · <1 year

Skills & Expertise

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Document ManagementBeginner
Personal Assistant ServicesBeginner

Customer Success

Live Chat SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
LiveChatBeginner
Customer.ioBeginner
Technical SupportBeginner

Work Experience

ICT Intern

KWFT

Aug 2021 - Feb 2022

Key Achievements:

Provided helpdesk and end-user support, responding to staff ICT issues and helping maintain continuity of work. • Configured networks and installed, updated and maintained software applications. • Diagnosed and resolved hardware and software problems. • Performed data backups and supported data integrity and availability. • Managed user accounts and access through Active Directory. • Maintained and updated ICT asset inventory records.

Data EntryDocument ManagementEmail ManagementLive Chat SupportTechnical Support

Quick Stats

Age30 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified

Education

Bachelor's Degree

Taita Taveta University

2013 - 2017