arlene

VA

arlene

ID Verified
600/mo
Metro Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service representative for 5 years in total. Helping customer to their problems, assisting with their refunds, replacements, doing emails, inbound and outbound My Strength: Balanced D-I-S-C Profile - Flexible - Adaptable - Friendly - Organized & Reliable Available: Full-time, with backup internet and own desktop

Top Skills

Calendar Management · <1 yeareBay · <1 yearEmail Management · <1 yearEmail Support · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner

E-commerce & Marketplace

eBayBeginner
Order ProcessingBeginner
Order FulfillmentBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

Csr

IQor Philippines

Jun 2022 - Aug 2026

Key Achievements:

Doing emails, inbound and outbound to make sure making a follow up if needed

Live Chat SupportEmail SupportPhone SupporteBayTechnical SupportOrder ProcessingOrder FulfillmentCalendar Management

Quick Stats

Age35 years
English LevelFluent
ID VerificationVerified
Portfolio
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