Virtual AssistantVirtual Assistant
ARIANE
ID Verified$800
per month
($5/hour)
Profile Description
I have experience in e-commerce virtual assistance, customer support, and administrative tasks. My background includes handling customer inquiries, processing returns and refunds, tracking orders, updating Shopify product listings, coordinating with suppliers, and managing email communication. I also have experience in graphic design and creating e-commerce and social media creatives. I am organized, detail-oriented, willing to learn new tools and processes, and able to work independently while ...
Work Experience
Virtual Assistant / Dropshipping Customer Support
BABO E-Commerce
Apr 2022 -
Key Achievements:
• Responded to 80+ customer emails daily using Reamaze, ensuring timely resolutions and customer satisfaction. • Conducted product research to identify high-demand items, contributing to new product launches. • Uploaded products and managed content on Shopify via PagePilot. • Assisted with writing product reviews and managing pick-up orders
Graphic Designer (Project0based)
Cistus Media
May 2026 - Jun 2026
Key Achievements:
-Designed visual assets and e-commerce graphics for Nevis Naturally’s product/collection needs. -Created and refined product visuals while following the brand’s overall aesthetic and guidelines. -Worked on collection design, branding elements, typography, color application, and promotional graphics. -Collaborated with the client to incorporate feedback and deliver final designs within the project timeline.
Senior Process Enabler
Tata Consultancy Services
Apr 2021 - Apr 2022
Key Achievements:
Handled customer inquiries through email and internal support tools Ensured timely resolution of customer concerns and complaints Assisted in process improvement and workflow efficiency Maintained accurate records and documentation Coordinated with different teams to resolve escalations
Quick Stats
Education
Bachelor's Degree
STI College Faiview
2009 - 2014