Archel

Freelance Virtual Assistant, Case Manager

Archel

800/mo
Tanjay City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

I gain 6 years of experience in customer facing role in a fast pace environment. I also worked in an escalation department where I honed my critical problem solving skill.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner

Work Experience

Case Manager

Summit Law Partners, P.C.

Sep 2024 - Apr 2026

Key Achievements:

As a case manager, I handled clients’ file and made outreaches to provide updated on their case. I did inbound and outbound calls.

Phone SupportTechnical SupportEmail SupportGoogle Sheets (Advanced)Excel (Advanced)

Quick Stats

Age38 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Diaz College Institute

2013 - 2017