Customer serviceCustomer service
Aphiwe
ID Verified100/mo
Durban, South Africa
Looking for Full-time
8 hours/day
Availability: US timezone
$100
per month
($1/hour)
Member since November 2026
Profile Description
Am a highly motivated and results-oriented individual with a strong work wthic and a commitment to excellence.
Top Skills
Cold Calling · <1 yearCreative Writing · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 yearLead Generation · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Excel (Advanced)Beginner
Customer Success
Email SupportBeginner
Phone SupportBeginner
Live Chat SupportBeginner
Content & Writing
Creative WritingBeginner
Sales & Business Development
Cold CallingBeginner
Lead GenerationBeginner
Work Experience
Customer service representative
Huntswood
Jan 2023 - Dec 2023
Key Achievements:
-Assisted customers with connecting their gas and electricity. - Resolved utility issues efficiently and professionally.
Email SupportPhone SupportExcel (Advanced)
Retail agent
Synergy
Mar 2022 - Dec 2022
Key Achievements:
-Helped customers purchase goods online and handled complaints. -Delivered high- quality service via phone and email.
Excel (Advanced)Phone Support
Insurance consultant
Cci
Sep 2021 - Feb 2022
Key Achievements:
-Assisted customers in filling in claims for damaged vehicles and property. -provided clear guidance throughout the claims process.
Excel (Advanced)Phone Support
Quick Stats
Age27 years
English LevelConversational
ID VerificationVerified
Certifications
Caregiving
Education
Certificate
Berea technical
2019 - 2020