Customer Service RepresentativeCustomer Service Representative

Hospitality Management graduate-level coursework with on-the-job training experience, combined with over four years of BPO experience supporting U.S. healthcare accounts in customer service and quality assurance/process improvement. Skilled in handling inquiries, coordinating follow-ups, maintaining accurate documentation, resolving concerns, and delivering professional customer support. Detail-oriented, organised, adaptable, and able to manage multiple priorities while maintaining a calm and cu... See more