Customer Service Representative

Annabelle

ID Verified
600/mo
Bacolod City, Philippines
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone

Profile Description

"Hi there, my name is Annabelle Belleza. I have 10 years of experience as a customer service representative in different BPO companies, including telco, which is my longest experience in the industry. I also worked as a seasonal advisor for the e-commerce brand Bed Bath & Beyond for a seasonal project. In that role, I handled order entries, logistics tracking, and processed refunds and returns. When technical issues arose, I checked the products and deliveries and assisted with exchanges and cre...

Top Skills

Facebook Marketplace · 10 yearsCold Calling · 3 yearsB2C Sales · <1 yearBasecamp · <1 yearCalendar Management · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
Social Media SupportBeginner
Email SupportBeginner
Technical SupportBeginner

E-commerce & Marketplace

Facebook MarketplaceExpert
Product Listing OptimizationBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
WordPressBeginner
Inventory ManagementBeginner

Sales & Business Development

Cold CallingAdvanced
B2C SalesBeginner
Warm Outreach & Appointment SettingBeginner
Proposal WritingBeginner

Specialized Skills

Language TeachingBeginner
Coaching & MentoringBeginner
Online Course CreationBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Executive Assistant ServicesBeginner
BasecampBeginner
Monday.comBeginner

Quick Stats

Age35 years
English LevelConversational
ID VerificationVerified