Criselda

Virtual Assistant | Customer Support & Operations Specialist

Criselda

1,400/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I am an experienced Virtual Assistant with a background in customer support, operations, workforce management, and administrative support. My skills include email support, data management, reporting, research, scheduling, content creation, and maintaining organized records and workflows. I am detail-oriented, adaptable, and comfortable working independently in remote environments. I am eager to learn new tools, develop my skills, and contribute to a reliable, efficient team.

Top Skills

Data Entry · 10 yearsZendesk · 4 yearsEmail Management · 3 yearsEmail Support · 3 yearsSocial Media Support · 3 years

Skills & Expertise

Content & Writing

Blog WritingIntermediate
SEO Content WritingIntermediate

Customer Success

ZendeskAdvanced
Email SupportAdvanced
Social Media SupportAdvanced
Ticket ManagementAdvanced

E-commerce & Marketplace

ShopifyBeginner
GorgiasBeginner
WordPressBeginner

Marketing & Growth

Content StrategyIntermediate
Content MarketingBeginner

Sales & Business Development

SalesforceBeginner

Virtual Assistance & Admin

Data EntryExpert
Email ManagementAdvanced
Research & Information GatheringBeginner
AsanaBeginner
NotionBeginner
TrelloBeginner

Quick Stats

Age43 years
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationNot verified
Portfolio
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