Customer Support

Angeline

700/mo
Cagayan de Oro City, Philippines
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service professional with 4 years of experience in food service, restaurants, retail, and e-commerce, providing customer support via email, chat, and phone calls. Skilled in customer relations, issue resolution, order processing, and delivering excellent customer experiences. Also brings 2 years of banking experience, with expertise in financial transactions, accuracy, confidentiality, and professional customer service.

Top Skills

Email Support · <1 yearFreshdesk · <1 yearInventory Management · <1 yearLive Chat Support · <1 yearLiveChat · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
Ticket ManagementBeginner
Social Media SupportBeginner

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Inventory ManagementBeginner

Work Experience

Client Care Executive

Farmz Asia

Oct 2025 - Oct 2026

Job Responsibilities:

Handle customer inquiries and concerns through email, chat, phone, and social media, ensuring timely and professional service. Manage e-commerce platforms, including customer inquiries, order updates, product information, and basic administrative support. Coordinate order fulfillment and delivery, including order processing, tracking, courier coordination, and providing customers with accurate del...

Live Chat SupportPhone SupportFreshdeskEmail SupportShopifyOrder FulfillmentOrder ProcessingSocial Media SupportTikTok ShopTicket Management

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified