Angeline

Virtual Assistant

Angeline

ID Verified
650/mo
Harare, Zimbabwe
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a highly organised and dependable administrative professional with experience in reception, secretarial duties, personal assistance, customer service, and virtual administrative support. I have strong communication and interpersonal skills, with the ability to manage calls and emails, schedule appointments, maintain records, handle client enquiries, and provide efficient office support. My experience in both educational and medical environments has strengthened my ability to multitask, main...

Top Skills

Calendar Management · 4 yearsData Entry · 4 yearsEmail Management · 4 yearsEmail Support · 4 yearsMeeting Coordination · 4 years

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Research & Information GatheringAdvanced
Travel PlanningAdvanced
Document ManagementAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
TrelloAdvanced
CalendlyBeginner

Customer Success

Phone SupportAdvanced
Email SupportAdvanced
Live Chat SupportAdvanced
Social Media SupportAdvanced

Design & Creative

Adobe XDBeginner
Adobe PhotoshopBeginner
CanvaBeginner
Social Media GraphicsBeginner
CapCutBeginner
Video EditingBeginner

Finance & Accounting

BookkeepingBeginner

Marketing & Growth

Content StrategyBeginner
TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner

Specialized Skills

Medical BillingBeginner
Mental Health SupportBeginner

Work Experience

Virtual Assistant/Receptionist/Personal assistant

Mugurehouse Institute

Sep 2024 - Present

Key Achievements:

Maintained efficient front-desk operations and delivered professional customer service to visitors, parents, students and staff. Improved administrative efficiency through accurate record-keeping, data entry and organised document management. Successfully supported the coordination of school events and preparation of newsletters and official communication

Calendar ManagementEmail ManagementData EntryMeeting CoordinationPersonal Assistant ServicesExecutive Assistant ServicesPhone SupportEmail SupportSocial Media Support

Secretary/Receptionist

Prof Mujuru Paediatric Rooms

Aug 2021 - Dec 2023

Key Achievements:

Improved patient service by welcoming patients and ensuring a professional, friendly reception experience. Maintained accurate and well-organised patient records and medical documentation. Efficiently managed appointments, follow-ups, and the daily schedule. Improved communication by promptly handling phone calls, messages, and patient enquiries. Assisted with medical aid claims, billing, and payment records. Supported smooth daily clinic operations through effective administrative and secretarial assistance.

Calendar ManagementEmail ManagementDocument ManagementData EntryExecutive Assistant ServicesPersonal Assistant ServicesEmail SupportMedical BillingMental Health Support

Virtual Assistant/Receptionist/Assistant Administrator

Playtime Manufacturers

Jan 2021 - Jun 2021

Key Achievements:

Improved customer service by professionally handling enquiries and directing clients to the appropriate departments. Maintained organised office records, documents, and correspondence. Efficiently managed incoming calls, messages, and communication. Supported smooth daily office operations through reliable administrative assistance. Strengthened customer relationships through courteous and timely communication. Assisted with data entry, filing, and general office coordination.

Calendar ManagementTravel PlanningData EntryMeeting CoordinationDocument ManagementEmail ManagementExecutive Assistant ServicesTrelloCalendlyPhone SupportEmail Support

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified