Technical Support, QuickBooks OnlineTechnical Support, QuickBooks Online
Angelica
ID Verified$500
per month
($3/hour)
Profile Description
I am Angelica Silao, with two years of experience as technical support provider for QuickBooks online. I have assisted clients with accounting and banking concerns, troubleshoot technical issues, and guided them through QuickBooks features and processes clearly and patiently. I am confident that my blend of customer service experience, technical familiarity and eagerness to learn will allow me to contribute positively to your company. Thank you for your time and consideration of my applicatio...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Design & Creative
Finance & Accounting
Work Experience
Advisor 1 (Technical Support for QuickBooks Online)
Concentrix
Jun 2023 - Apr 2026
Key Achievements:
As QuickBooks online technical support provider, I've assisted customers on their onboarding after they purchase the software, guided them on the features and its processes. Assisted customer on troubleshooting issues, helping them with their banking reconciliations, entering transactions, assisting QuickBooks online payroll issues, registering employees and scheduling pays.
Assistant Admin
Sonic Sales Inc.
Jul 2019 - Jun 2023
Key Achievements:
- Keeping records of Farm operations expenses - Organize Operational Documents - Coordinate with field staff to improve and ensure production - Making sure production quality to maintain "farm-to-table" concept.