Account Manager

Andile

1,500/mo
Johannesburg, South Africa
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a client relations, customer success, and digital marketing professional with over 10 years of experience in customer support, client relationship management, team leadership, and business operations. My background includes over 8 years in digital marketing, managing multiple client accounts, coordinating campaigns, handling escalations, and ensuring projects are delivered efficiently. I have experience leading teams, recruiting and onboarding staff, improving workflows, and maintaining str...

Top Skills

Account Management · 10 yearsDocument Management · 10 yearsEmail Management · 10 yearsExcel (Advanced) · 10 yearsExecutive Assistant Services · 10 years

Skills & Expertise

Customer Success

Help ScoutExpert
ZendeskExpert
FreshdeskExpert
CrispExpert
LiveChatExpert
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Statistical AnalysisExpert

E-commerce & Marketplace

GorgiasAdvanced
TikTok ShopAdvanced

Human Resources

Candidate SourcingExpert

Sales & Business Development

Account ManagementExpert
Warm Outreach & Appointment SettingAdvanced
B2B SalesBeginner
B2C SalesBeginner
Lead GenerationBeginner
SalesforceBeginner

Specialized Skills

OnboardingBeginner

Virtual Assistance & Admin

Email ManagementExpert
Document ManagementExpert
Executive Assistant ServicesExpert
CalendlyExpert
NotionExpert
Monday.comExpert
Calendar ManagementExpert

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified