Ananda

Marketing Automation & CRM Specialist

Ananda

ID Verified
1,200/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a Marketing Automation & CRM Systems Specialist with hands-on experience building and optimizing digital systems that improve efficiency, streamline operations, and drive customer engagement. I specialize in designing automation workflows, managing CRM pipelines, and integrating tools to eliminate manual processes and enhance team productivity. With experience working remotely with international teams and clients, I bring a systems-thinking approach to marketing and operations focusing on ...

Top Skills

Email Support · 2 yearsGoHighLevel · 2 yearsLanding Page Copy · 2 yearsLive Chat Support · 2 yearsMake (Integromat) · 2 years

Skills & Expertise

AI & Automation

ZapierIntermediate
Make (Integromat)Intermediate
n8nIntermediate
Workflow AutomationIntermediate
SoraBeginner
API IntegrationBeginner
AI Agent DevelopmentBeginner

Content & Writing

Landing Page CopyIntermediate
Email CopywritingBeginner
SEO Content WritingBeginner
Creative WritingBeginner

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
Phone SupportBeginner
Social Media SupportBeginner
LiveChatBeginner

Design & Creative

CanvaBeginner
Adobe IllustratorBeginner
Social Media GraphicsBeginner
Brand Identity DesignBeginner
Adobe Premiere ProBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner

Marketing & Growth

GoHighLevelIntermediate
SEO (Technical & Content)Beginner
Email MarketingBeginner
ChatGPT for MarketingBeginner
Content StrategyBeginner
KlaviyoBeginner

Virtual Assistance & Admin

NotionIntermediate
Calendar ManagementBeginner
Email ManagementBeginner
AsanaBeginner

Sales & Business Development

Sales Funnel ManagementBeginner
Apollo.ioBeginner

Data & Analytics

A/B TestingBeginner
Google Analytics 4Beginner

Human Resources

SOP WritingBeginner

Software Development

JavaScript (ES6+)Beginner

Work Experience

Digital Infrastructure Cordinator

Ignite Funnels

Jan 2026 - Mar 2026

Key Achievements:

Digital Systems Management-Managed funnels, websites, CRM systems, and integrations to keep all marketing systems running smoothly. Automation & CRM Optimization-Built and managed email/SMS automations and organized CRM data (pipelines, tags, contacts) to track and convert leads effectively. Funnel & Landing Page Development-Built and improved funnels and landing pages for better performance, speed, and user experience. Technical Support & System Reliability-Fixed issues, tested systems, and ensured workflows, integrations, and campaigns ran without errors. Campaign Tracking & Optimization-Tracked campaign performance (opens, clicks, conversions) and made improvements to increase results.

Technical SupportEmail SupportZapierCreative WritingPhone SupportEmail CopywritingLive Chat SupportNotionEmail ManagementCalendar ManagementAsana

Go High Level Impelementation Consultant

MPM Business Solutions

Oct 2025 - Feb 2026

Key Achievements:

Built and optimized sales funnels, landing pages, and automated email sequences within GoHighLevel. • Configured CRM pipelines, tagging systems, and workflows to improve lead tracking and conversion processes. • Integrated third-party tools including payment processors, scheduling platforms, and external applications. • Designed internal notification systems and task automation to improve team efficiency and reduce manual work. • Provided ongoing system support, updates, and optimization across multiple business initiatives. • Delivered weekly progress reports and maintained detailed system documentation for scalability and handover.

ZapierCanvaPhone SupportAsanaEmail CopywritingNotionKlaviyoEmail Supportn8n

Marketing Operations Associate

Websterberry Marketing

Feb 2025 - Dec 2025

Key Achievements:

Email Marketing Execution Build, deploy, and optimize newsletters, drip campaigns, and marketing emails for engagement and conversions. Contact Management & Segmentation Oversee list hygiene, segment contacts, and track engagement for targeted communication. Campaign Performance Monitoring -Track KPIs (open rates, CTRs, conversions) and provide actionable performance reports. Marketing Automation -Set up and refine automated workflows and lead nurturing sequences using tools like GoHighLevel or Ignite Funnels. CRM Management -Maintain CRM data integrity and support seamless integrations with forms, ads, and scheduling tools. Funnel & Website Support -Collaborate on funnel and landing page builds, ensuring functional and conversion-optimized experiences. QA & Tracking Implementation -Conduct quality assurance on funnels/forms and implement tracking tools (UTMs, pixels, triggers). Reporting & Optimization -Deliver regular marketing reports, suggest process improvements, and maintain SOP documentation. Social Media Management

ZapierCreative WritingCanvaCalendar ManagementAsanaEmail ManagementContent StrategyLive Chat SupportEmail CopywritingNotionKlaviyoEmail MarketingTechnical SupportEmail Support

Quick Stats

Age22 years
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Foundation Skills In Digitization

Education

Associate's Degree

Kenya Institute Of Mass Communication

2021 - 2024