Ana

Customer Service VA

Ana

500/mo
San Pedro Laguna, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! My name is Ana, and I’m a Virtual Assistant from the Philippines with over four years of BPO experience handling both inbound and outbound calls. I’ve worked with different accounts, including retail, healthcare, and order processing. In my previous roles, I handled customer inquiries, assisted with orders, and made outbound calls to introduce memberships and explain their benefits while helping customers understand how the membership could fit their needs. I also have experience with cold...

Top Skills

Cold Calling · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner

Sales & Business Development

Cold CallingBeginner
SalesforceBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner

Work Experience

Customer Service

Alorica Teleservices

Jan 2022 - Mar 2026

Quick Stats

Age29 years
English LevelConversational
ID VerificationNot verified