Virtual Assistant, Copywriting, EncodingVirtual Assistant, Copywriting, Encoding
Allaine
ID Verified$880
per month
($5/hour)
Profile Description
I help businesses stay organized, serve customers professionally, and manage daily tasks efficiently through strong communication, attention to detail, and dependable support. I am a customer-focused, adaptable professional with experience in sales, client support, administrative tasks, data entry, document preparation, and spreadsheet management. As a Customer Service Specialist, I have strengthened my ability to understand customer needs, explain information clearly, and provide helpful servi...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
Finance & Accounting
Virtual Assistance & Admin
Work Experience
Customer Service Agent
Alorica
Jun 2024 - Jun 2026
Key Achievements:
I have two years of customer service experience in a financial account department, where I worked in the Fraud Department. I handled concerns involving unauthorized transactions, debit and credit card reissuance, claims and follow-ups, and reviews of potentially fraudulent accounts. This experience strengthened my communication, problem-solving, attention to detail, and customer service skills. It also taught me how to handle sensitive information with confidentiality while remaining calm and professional when assisting customers.