Virtual Assistant/ Customer Service Representative

Aldrin

ID Verified
1,500/mo
Iligan, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am confident in my ability to communicate clearly, remain patient and composed in challenging situations, and build positive relationships with both the employer and customers. I am also a fast learner who adapts quickly to new environments and is committed to meeting performance goals while delivering exceptional customer experiences. I am eager to join a company where I can contribute my skills, continue developing professionally, and make a meaningful impact on both the team and the custom...

Top Skills

Amazon FBA · <1 yearB2B Sales · <1 yearCalendar Management · <1 yearCalendly · <1 yearCold Calling · <1 year

Skills & Expertise

Real Estate Operations

Real Estate ListingBeginner
Follow Up BossBeginner

Sales & Business Development

B2B SalesBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Linkedin OutreachBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner
Research & Information GatheringBeginner
CalendlyBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Technical SupportBeginner
Social Media SupportBeginner
Phone SupportBeginner

Content & Writing

Product DescriptionsBeginner

E-commerce & Marketplace

Amazon FBABeginner
ShopifyBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
DropshippingBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Work Experience

Virtual Assistant

Antz VA

Mar 2023 - Nov 2025

Key Achievements:

Content creation, create engaging captions for posting. Research trend, hashtags and competitors Schedule posting across multiple social media platforms and managing.

Customer Service Representative

Teleperformance

Jul 2023 - Feb 2024

Key Achievements:

Effectively resolved customer concerns and addressed inquiries to ensure customer satisfaction. Provided timely and accurate responses to customer questions. Assessed customer needs and recommended products to drive satisfaction and sales.

Quick Stats

Age22 years
English LevelFluent
ID VerificationVerified
Portfolio
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