Virtual Assistant

Aireene

1,000/mo
San Pablo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Throughout my career, I have focused on delivering measurable results and fostering effective collaboration. In my previous role as Virtual Assistant, I successfully handled all customer inquiries, returns, and dispute resolutions via Gorgias and Zendesk. My experience aligns closely with your team's goals, particularly in areas such as Admin Support, Order Tracking, and Customer Support.

Top Skills

B2B Sales · <1 yearB2C Sales · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Ticket ManagementBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

E-commerce & Marketplace

ShopifyBeginner
TikTok ShopBeginner
MagentoBeginner
Facebook MarketplaceBeginner

Finance & Accounting

XeroBeginner

Sales & Business Development

B2B SalesBeginner
B2C SalesBeginner

Specialized Skills

Telehealth SupportBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner

Work Experience

Virtual Assitant

Qentori

Dec 2024 - Jun 2026

Live Chat SupportEmail SupportTicket ManagementMagentoData EntryEmail Management

Virtual Assistant

Outpeak Services

May 2022 - Jun 2024

Live Chat SupportXeroEmail SupportShopifyTicket ManagementB2B SalesGoogle Sheets (Advanced)Data EntryB2C SalesEmail ManagementExcel (Advanced)

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified