Customer Service RepresentativeCustomer Service Representative
aira
ID Verified1,300/mo
Calapan City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone
$1,300
per month
($7/hour)
Member since October 2026
Profile Description
As an experienced customer support professional, I have a wide range of skills whcih includes fraud management, technical support, and card management. My passion for delivering exceptional customer experiences has grown as I worked in contact centers where I learned the importance of prioritizing the needs of every individual who seeks assistance. My extensive experience in this field has helped me develop excellent communication skills, a keen eye for detail, and the ability to remain calm un...
Top Skills
Email Support · 10 yearsPhone Support · 10 yearsTicket Management · 10 yearsTechnical Support · 6 yearsLive Chat Support · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
ScriptwritingBeginner
Customer Success
Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
Technical SupportExpert
Live Chat SupportExpert
Social Media SupportAdvanced
Video SupportAdvanced
ZendeskBeginner
LiveChatBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
Design & Creative
CanvaBeginner
Adobe PhotoshopBeginner
Adobe Premiere ProBeginner
CapCutBeginner
E-commerce & Marketplace
Order ProcessingBeginner
Order FulfillmentBeginner
Finance & Accounting
Financial AnalysisBeginner
Risk ManagementBeginner
AML/KYCBeginner
Sales & Business Development
SalesforceBeginner
Virtual Assistance & Admin
Data EntryBeginner
Email ManagementBeginner
JiraBeginner
Monday.comBeginner
Quick Stats
Age36 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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