Customer service representativeCustomer service representative
Angelica
ID Verified$800
per month
($5/hour)
Profile Description
Customer Service Representative with experience in BPO, customer support, appointment setting, billing assistance, account management, and sales. Skilled in communication, problem-solving, handling customer concerns, managing escalations, and maintaining accurate records. Adaptable, reliable, and empathetic, with a strong commitment to delivering excellent customer service, meeting performance targets, and building positive customer relationships.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Work Experience
Appointment Setter
Balboa Digitals
Jul 2026 - Oct 2026
Key Achievements:
- Handled automotive appointment setting and supported efficient scheduling for prospective customers. - Assisted customers with debt consolidation inquiries and automotive-related escalations. - Incorporated up selling pitches during appointment-setting calls to promote additional services and sales opportunities.
Customer Service Representative
VXI Global
Jan 2026 - Jul 2026
Key Achievements:
- Resolved customer account, billing, and service-related concerns by providing accurate information and appropriate solutions. - Maintained professional and empathetic communication while handling customer inquiries. - Consistently followed company policies, quality standards, and performance expectations.
Customer Service Representative
Datamatics
May 2025 - Jan 2026
Key Achievements:
- Assisted LSAT candidates with online examination procedures and provided guidance throughout the testing process. - Supported exam proctoring to help ensure a smooth and organized testing experience. - Maintained accurate documentation and demonstrated professionalism when assisting candidates.
Quick Stats
Education
High-school
NU Fairview
2023 - 2025