Abigail

Virtual Assistant | Customer Service Representative

Abigail

ID Verified
878/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated and results-driven professional with over 8 years of experience in customer service, customer support, and sales. Experienced in cold calling, lead generation, appointment setting, handling customer inquiries, and building strong client relationships. Currently working as an Appointment Setter for Farmers Home and Auto Insurance, helping potential clients explore insurance options. Skilled in communication, problem-solving, time management, and handling customer objections. Reliable, a...

Top Skills

B2B Sales · <1 yearCalendar Management · <1 yearCalendly · <1 yearCold Calling · <1 yearCold Email Outreach · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
LiveChatBeginner
ZendeskBeginner

E-commerce & Marketplace

EtsyBeginner
ShopifyBeginner
TikTok ShopBeginner
GumroadBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
GorgiasBeginner

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
Sales PresentationsBeginner
SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
CalendlyBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
TrelloBeginner

Work Experience

Virtual Assistant | Appointment Setter

Remote CoWorker

May 2026 - Present

Email SupportCold CallingEmail ManagementLead GenerationMeeting CoordinationData EntryCalendlyPersonal Assistant Services

Case Manager | Customer Service Associate

Telstra

May 2023 - Mar 2026

Live Chat SupportEmail SupportLiveChatTicket Management

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified
Portfolio
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