Customer Service AssociateCustomer Service Associate
Jonavi
ID Verified800/mo
Quezon City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since October 2026
Profile Description
As a customer support specialist with over a decade of international experience, I bring a lot of heart, patience, and solid technical skills to the table. I have handled everything from high-stakes fraud detection for Barclaycard to complex dispute mediations for Airbnb, and tracking logistics for FedEx. Most recently, I have been working as a virtual assistant coordinating daily rides and support for seniors, which really highlights my passion for helping people. I am fluent in English and I p...
Top Skills
Phone Support · 5 yearsLive Chat Support · 1 yearCalendar Management · <1 yearCanva · <1 yearClaude/Anthropic API · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
Claude/Anthropic APIBeginner
Customer Success
Phone SupportExpert
Live Chat SupportIntermediate
Ticket ManagementBeginner
Email SupportBeginner
LiveChatBeginner
ZendeskBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Design & Creative
CanvaBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Data EntryBeginner
Email ManagementBeginner
Work Experience
Chat support/ Management
Lucky Company
May 2024 - Present
LiveChatGoogle Sheets (Advanced)Live Chat Support
Customer service VA
Gogograndparent
Jul 2025 - Jul 2026
Google Sheets (Advanced)Data EntryPhone Support
Quick Stats
Age34 years
English LevelFluent
ID VerificationVerified
Education
High-school
The Sisters of Mary School
2006 - 2010