Virtual Assistant-Sales Development RepresentativeVirtual Assistant-Sales Development Representative
John
ID Verified$1,000
per month
($6/hour)
Profile Description
Experienced in sales, customer service, and account management, focused on building relationships and delivering results.
Work Experience
Account Specialist
Guidesly
Nov 2024 - Oct 2026
Key Achievements:
I was able to maintain clients’ profiles and websites, helping retain thousands of fishing guides who were considering ending their partnership with the company. I also developed websites and resolved ongoing technical issues to ensure smooth operations, improve the client experience, and strengthen long-term client relationships.
Advisor I – Customer Service Representative (GoDaddy Account)
Teleperformance Malaysia
Dec 2023 - Nov 2024
Key Achievements:
I consistently generated thousands of sales, earned Diamond Award recognition, and achieved my KPIs across monthly, quarterly, and annual performance targets.
Customer Service Representative- Advisor 1
Concetrix Malaysia
Jun 2022 - Sep 2023
Key Achievements:
Consistently met and exceeded customer service, quality assurance, and performance targets by providing efficient solutions to customer account, billing, and technical concerns. Maintained high customer satisfaction through empathy, professionalism, and effective problem-solving skills while strengthening customer trust and loyalty through accurate issue resolution, timely follow-ups, and reliable customer support.
Quick Stats
Education
Bachelor's Degree
John B. Lacson Foundation Maritime University
2011 - 2015