John

Virtual Assistant-Sales Development Representative

John

ID Verified
1,000/mo
Burgos, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced in sales, customer service, and account management, focused on building relationships and delivering results.

Work Experience

Account Specialist

Guidesly

Nov 2024 - Oct 2026

Key Achievements:

I was able to maintain clients’ profiles and websites, helping retain thousands of fishing guides who were considering ending their partnership with the company. I also developed websites and resolved ongoing technical issues to ensure smooth operations, improve the client experience, and strengthen long-term client relationships.

Advisor I – Customer Service Representative (GoDaddy Account)

Teleperformance Malaysia

Dec 2023 - Nov 2024

Key Achievements:

I consistently generated thousands of sales, earned Diamond Award recognition, and achieved my KPIs across monthly, quarterly, and annual performance targets.

Customer Service Representative- Advisor 1

Concetrix Malaysia

Jun 2022 - Sep 2023

Key Achievements:

Consistently met and exceeded customer service, quality assurance, and performance targets by providing efficient solutions to customer account, billing, and technical concerns. Maintained high customer satisfaction through empathy, professionalism, and effective problem-solving skills while strengthening customer trust and loyalty through accurate issue resolution, timely follow-ups, and reliable customer support.

Quick Stats

Age31 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
EnglishFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

John B. Lacson Foundation Maritime University

2011 - 2015