Short-Term Rental Management VA - Airbnb/Vrbo/Booking.com

We manage multiple short-term rental properties and prioritize exceptional guest experiences while keeping operations smooth behind the scenes.

Role Overview:
You will manage the daily flow of guest communications and property operations. Your work ensures guests are satisfied, properties are ready, and management has all critical information without delays.

A Typical Day in This Role:

• Morning: Review incoming guest messages, respond to inquiries, and flag urgent issues to management.
• Midday: Coordinate check-ins and check-outs, making sure cleaning teams are scheduled and properties are ready.
• Afternoon: Follow up on any guest concerns, update management on maintenance or service issues, and ensure all operational tasks are on track.
• End of Day: Confirm all appointments for the next day, log completed tasks, and prepare updates for management.

Skills & Qualities:

• Excellent communication with guests
• Ability to escalate issues professionally
• Strong organizational and multitasking skills
• Attention to detail in operations and scheduling

Send a brief description of your experience in hospitality or property management, examples of handling guest communications or coordinating operations, and your availability.