Medical Receptionist

Medical Receptionist

Company: Ataraxis
Work Arrangement: Remote
Employment Type: Full-Time

Overview

Ataraxis is seeking a reliable, professional, and patient-focused Medical Receptionist to support healthcare clients with daily front-desk and administrative operations. The ideal candidate has excellent communication skills, a strong customer service mindset, and experience handling patient inquiries, appointment scheduling, and confidential medical information.

Key Responsibilities

• Answer incoming calls, respond to patient inquiries, and direct calls to the appropriate staff.
• Schedule, confirm, reschedule, and cancel patient appointments.
• Maintain accurate patient records and update information in electronic health record (EHR) systems.
• Provide courteous, empathetic, and professional support to patients.
• Follow up on patient inquiries and coordinate with healthcare providers as needed.
• Maintain patient confidentiality and comply with HIPAA and other applicable privacy requirements.
• Perform general administrative tasks to support efficient healthcare office operations.

Qualifications

• Previous experience as a Medical Receptionist, Healthcare Virtual Assistant, Patient Coordinator, or in a similar healthcare administrative role is preferred.
• Excellent spoken and written English communication skills.
• Strong telephone etiquette, interpersonal skills, and customer service abilities.
• Familiarity with appointment scheduling systems and electronic health records (EHR/EMR).
• Understanding of HIPAA, PHI confidentiality, and proper handling of sensitive patient information.
• Strong organizational skills, attention to detail, and the ability to multitask.
• Reliable, professional, and capable of working independently in a remote environment.
• Stable internet connection, appropriate computer equipment, and a quiet, private workspace.

Work Schedule

Candidates must be willing to work full-time according to the assigned client's business hours and time zone.

📩 Interested? Send your updated CV to —— for consideration.