[HIRING] eBay Customer Service/Store Manager Virtual Assistant ($3/hour, Remote)

We're looking for a dependable virtual assistant to help manage several established eBay stores for a USA-based e-commerce business. The position starts part-time but is intended to grow as the business expands, making it a good opportunity for someone seeking a long-term role.

Position Details

Position: E-commerce Virtual Assistant

Pay: $3 USD per hour

Starting Hours: Approximately 2-4 hours per day

Future Hours: Expected to increase to 4+ hours daily as the business continues to grow.

Preferred Schedule: We are looking for someone who can work during late shift or morning shift, ideally beginning around 6:00 PM EST for late shift, and beginning around 9:00 AM for morning shift. This timing is important to ensure orders are processed in time for next-day dispatch.

Weekends: We're flexible if you'd prefer more or fewer weekend hours.

What You'll Be Doing

Your day-to-day responsibilities will include:

Processing customer orders and resolving fulfillment issues.

Responding to buyer messages.

Assisting with returns, delivery issues, and other customer service cases.

Monitoring accounts and identifying potential problems before they become larger issues.

What We're Looking For

Dependability

We're searching for someone interested in building a long-term working relationship. As the business grows, your workload is expected to grow with it. A reliable internet connection is essential, and having a backup connection such as mobile data is strongly preferred.

Problem Solving

Every day presents different challenges. Suppliers run out of stock, deliveries are delayed, customers have questions, and unexpected issues arise. You should enjoy solving problems, think logically, and pay close attention to detail without needing constant supervision.

Communication Skills

You should be comfortable writing clear, friendly, and professional English. Remaining calm when dealing with customer issues is important.

eBay Knowledge

Previous experience using eBay is preferred. You don't need to know everything, as full training will be provided, but you should already understand the basics of the platform, including common seller policies, order management, and buyer protections.

Computer Skills

You should be comfortable using a computer and learning new software. Basic Google Sheets knowledge is required, along with confidence navigating websites and using AI tools effectively.

What We Offer

Paid one-on-one training from day one.

Organized workflows with software designed to keep tasks, communication, and priorities clear.

The opportunity to take on additional hours as the business continues to expand.

How to Apply

Please complete the short application form:

——

Availability Question

The application asks for your available working hours.

For the first question, enter your earliest preferred start time.

For the second question, enter the latest time you're willing to finish.

This does not represent the length of your shift. It simply tells us the time window you're available to work within, which may be much longer than your scheduled hours.

We appreciate your interest and look forward to reviewing your application.