Experienced Shopify Virtual Assistant

About the Role We're looking for a detail-oriented and proactive Shopify Virtual Assistant to manage and grow our online store. You'll be a key part of our e-commerce operations — keeping the store running smoothly, supporting customers, and helping drive sales.

Responsibilities

• Manage product listings: uploads, descriptions, pricing, variants, and images
• Process and fulfill orders, handle returns/refunds, and coordinate with suppliers
• Monitor inventory levels and update stock across the store
• Communicate with customers via email/chat and resolve issues promptly
• Run and optimize basic paid ad campaigns (Meta/Google) and email marketing flows
• Assist with SEO — meta titles, descriptions, alt tags, and keyword optimization
• Troubleshoot store issues and coordinate with developers when needed
• Generate weekly/monthly reports on sales, traffic, and conversion metrics
• Research competitors and trending products

Requirements

• 2+ years of hands-on Shopify store management experience
• Proficiency with Shopify apps (DSers, Oberlo, Klaviyo, PageFly, Loox, etc.)
• Familiarity with Shopify Liquid (basic edits) is a plus
• Experience with dropshipping or print-on-demand models preferred
• Strong written English communication skills
• Comfortable with tools like Google Sheets, Canva, Trello/Asana, and Slack
• Able to work independently with minimal supervision
• Reliable internet connection and dedicated work setup