E-commerce Operations Manager

We run a growing Shopify-based e-commerce operation and need an Operations Manager who can keep everything moving — from inventory to fulfillment to day-to-day process management. This is a hands-on role with real ownership.

You'll be responsible for the full operational cycle: managing inventory levels, coordinating order processing, overseeing fulfillment workflows, and making sure nothing falls through the cracks. When something breaks, you fix it. When a process is inefficient, you improve it.

Day to day, you'll be:

• Managing and optimizing order processing workflows end to end
• Coordinating fulfillment operations and liaising with suppliers and 3PLs
• Monitoring inventory levels and flagging replenishment needs
• Identifying bottlenecks and implementing process improvements
• Maintaining accurate records and reporting on key operational metrics
• Working directly in Shopify to manage orders, products, and operational settings

What you bring:

• Solid experience in e-commerce operations, ideally in a Shopify environment
• Hands-on background in order processing and fulfillment management
• Organized, detail-oriented, and comfortable owning processes independently
• Able to juggle multiple moving parts without dropping the ball

This is a role for someone who genuinely enjoys making operations run smoothly — not someone who wants to delegate everything. If that's you, we'd like to talk.