Credit Repair Virtual Assistant

We are hiring an experienced Credit Repair Virtual Assistant to manage disputes through online and electronic channels, helping us move away from printed letters and mailing services.

This is not an entry-level role. You must already understand credit repair workflows and be able to handle cases with minimal supervision.

Responsibilities

• Review credit reports from Experian, Equifax and TransUnion
• Identify potentially inaccurate, incomplete, outdated or unverifiable information
• Prepare factual, consumer-authorized disputes
• Submit disputes through approved electronic channels when appropriate
• Complete Experian document uploads and online disputes
• Prepare and submit CFPB complaints with supporting documentation
• Track dispute dates, responses, deadlines and results
• Organize client documents and maintain accurate case notes
• Escalate cases when an online process is unavailable or a mailed dispute is genuinely required
• Provide clear weekly updates on pending and completed work
• Protect confidential client information at all times

Required Experience

• Previous professional experience at a credit repair company
• Hands-on experience with Experian uploads or online dispute workflows
• Experience preparing and submitting CFPB complaints
• Familiarity with Equifax and TransUnion dispute processes
• Ability to read and analyze consumer credit reports
• Understanding of dispute cycles, supporting evidence and response tracking
• Strong written English and attention to detail
• Reliable internet connection and availability during agreed working hours

Experience with credit repair software or CRM platforms is a plus — please list every platform you have used.

Compliance Expectations

All work must be accurate, ethical and based on documentation authorized by the consumer. We do not permit fabricated claims, false identity-theft reports, CPNs, altered documents, misleading regulator complaints or blanket/frivolous disputes.