Clinic Coordinator

We are seeking a highly organized, compassionate, and detail-oriented Clinic Coordinator to join our growing team. This role is ideal for someone who thrives in an administrative environment, enjoys helping people through meaningful journeys, and works well in a collaborative team setting.

The Clinic Coordinator plays an essential role in supporting our operations by managing intake processes, guiding donor candidates through completion milestones, responding to inquiries, and ensuring a seamless experience through clear communication and strong follow-through. The role calls for excellent organizational skills, professionalism, and the ability to multitask while maintaining a high level of attention to detail.

Key Responsibilities

• Receive and process new intake submissions in a timely, organized manner
• Review donor profiles for completeness and accuracy, and guide donors through required next steps toward completion
• Communicate with donors and applicants to obtain missing information and ensure all required documentation is submitted
• Respond promptly and professionally to incoming email inquiries
• Provide exceptional customer service and maintain a supportive, welcoming experience
• Track progress and maintain accurate internal records and status updates
• Coordinate with internal teams to ensure smooth workflow and communication
• Follow established procedures and maintain confidentiality and professionalism at all times
• Assist with administrative tasks and support additional operational needs as assigned

Qualifications

• Previous administrative, clinic coordination, customer service, intake coordination, or healthcare support experience preferred
• Strong verbal and written English communication skills (required)
• Excellent attention to detail and the ability to manage multiple priorities simultaneously
• Comfortable working independently while remaining highly collaborative with a team
• Strong interpersonal and problem-solving skills
• Ability to stay organized and meet deadlines in a fast-paced setting
• Professional email etiquette (required)
• Proficiency with Google Workspace, Microsoft Office, and general internet-based systems preferred

Work Requirements

• Reliable high-speed internet — strong and consistent connection is required
• A quiet, professional home workspace
• A computer capable of supporting daily business operations and communication platforms
• Availability to work full-time business hours

What We're Looking For

We're looking for someone proactive, dependable, compassionate, and committed to delivering excellent service. The ideal candidate enjoys administrative coordination, takes ownership of their work, and values teamwork and communication. If you want to join a mission-driven team and help create exceptional experiences through strong coordination and support, we'd love to hear from you.