Amazon Vendor Central Specialist

About the Role We sell to Amazon directly as a wholesale vendor and need a Vendor Central Specialist to manage that relationship. This is distinct from Seller Central/third-party selling — you'll be working within Amazon's 1P vendor system, handling purchase orders, chargebacks, and the vendor-specific operational side of the account.

Responsibilities

• Process and manage incoming purchase orders (POs) from Amazon
• Monitor PO fill rates and address issues causing shortages or rejections
• Review and dispute vendor chargebacks (shipping, compliance, pricing discrepancies, etc.)
• Manage vendor scorecards and work to improve key performance metrics
• Maintain accurate product content, pricing, and catalog data within Vendor Central
• Coordinate with logistics/fulfillment teams to ensure on-time shipments and compliance with Amazon's routing requirements
• Monitor co-op fees, deductions, and invoicing discrepancies
• Communicate with Amazon vendor managers on account issues, promotions, or negotiations
• Track sell-through and inventory data to help forecast future PO volume

Requirements

• Proven experience managing an Amazon Vendor Central account specifically
• Strong understanding of the PO lifecycle, chargeback disputes, and vendor scorecards
• Familiarity with Amazon's routing, shipping, and compliance requirements for vendors
• Comfortable working with deduction/invoice discrepancies and financial reconciliation
• Strong attention to detail and analytical skills
• Experience communicating directly with Amazon vendor managers is a plus