Accounts Receivable Specialist

We're a small SaaS company, and we need someone who treats an unpaid invoice as unfinished business. Part-time, remote, and built around one goal: get customers to pay on time while keeping them happy.

Your role at a glance

You'll run our invoice-to-cash process end to end. That means watching for late payments, contacting customers, and making sure every dollar collected is matched to the right account.

Collections

• Spot overdue invoices and failed subscription payments early.
• Reach out by email and phone, politely but persistently, until the balance is settled.
• Help customers fix card issues and update billing details.
• Log every conversation and payment promise.

Reconciliation and reporting

• Apply payments to the right accounts and match them to bank and payment processor records.
• Send reminders, statements, and payment confirmations on schedule.
• Produce an aging report and flag risky accounts to management.

Problem solving

• Investigate billing disputes, duplicate charges, and refund requests, and resolve them with the team.
• Recommend improvements to our billing and dunning process.

You're a match if you have

• Experience in AR, collections, or billing, ideally in subscription or SaaS businesses.
• Working knowledge of QuickBooks, and familiarity with Stripe.
• Strong Excel or Google Sheets skills.
• Clear, tactful English and comfort with collection calls.
• Attention to detail, reliable follow-through, and the ability to work independently on a part-time schedule.
• Reliable internet and a quiet workspace.