Virtual Assistant |Product Manager| In Training UX DesignerVirtual Assistant |Product Manager| In Training UX Designer

Key Achievements:

Set up and grew the official brand presence on Facebook, Instagram, and TikTok. Created the full content strategy, educational posts, reels, storytelling, cycle-health tips, and community-building campaigns tailored for East African audiences. Developed visual templates, captions, hashtags, and keyword strategies aligned with the app’s brand voice. Produced culturally relevant Swahili-English messaging to improve trust and accessibility. Drove engagement through launch teasers, myth-busting series, and interactive community prompts.

Key Achievements:

Led the full product lifecycle for Siku Zangu, a bilingual (Swahili & English) mobile period-tracking app designed for young girls and women across Africa. Conducted user research with Tanzanian teens and caregivers to uncover cultural, linguistic, and privacy barriers in existing menstrual-health apps. Designed the app’s complete UX architecture: sitemap, wireframes, interaction flows, and responsive layouts. Developed the brand kit (color palette, typography, logo) and ensured consistent UI patterns across onboarding, home feed, cycle tracking, education hub, reminders, and settings. Collaborated with developers by preparing structured handoff files, component specs, and user-story documentation. Created the UX strategy deck, guiding vision, features, roadmap, and launch plan.

Key Achievements:

Managed social media marketing for a real estate brand focusing on rentals, land, and affordable housing. Created property highlight videos, location tours, and listing posters that increased visibility and inquiries. Built and executed weekly content calendars for Facebook, Instagram, and TikTok. Designed branded graphics, templates, and reels showcasing available units, site visits, and client success stories. Responded to buyer/renter inquiries, nurtured leads, and coordinated viewing appointments with the sales team. Improved online engagement through storytelling, neighborhood guides, and consistent posting. Created social media content promoting moving, packaging, and relocation services. Managed customer communication through DMs, comments, and WhatsApp, ensuring quick responses and booking confirmations. Produced testimonial videos, before/after moving posts, and service-promo graphics. Increased brand trust by showcasing real client moves, team professionalism, and on-site operations. Ran engagement campaigns (tips, relocation checklists, FAQs) that boosted follower growth and service inquiries. Designed simple ads and boosted posts to improve local reach.

Key Achievements:

Managed daily restaurant operations, staff scheduling, and customer service quality. Oversaw social media presence, created engaging content, and promoted events and menu specials. Developed content calendars, graphics, and short videos for Facebook and Instagram.

Key Achievements:

Handled daily cash transactions, billing, and customer payments accurately and efficiently. Provided excellent customer service and managed order queries. Maintained records of sales and assisted in daily financial reconciliation. Supported team operations to ensure smooth service during peak hours.