Virtual Medical AssistantVirtual Medical Assistant
Faith
ID Verified$1,200
per month
($7/hour)
Profile Description
Results-driven Medical Biller & Coder with 2+ years of remote experience in medical coding, claims management, and revenue-cycle optimization. Proficient in ICD-10-CM, CPT, and HCPCS coding with a proven track record of reducing denials by 25% and increasing clean claim submissions by 18%. Leveraging 7+ years of administrative and customer service experience, I combine precision, compliance, and proactive communication to deliver exceptional billing performance in fast-paced, virtual settings. E...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Finance & Accounting
Virtual Assistance & Admin
Specialized Skills
Data & Analytics
Sales & Business Development
Content & Writing
E-commerce & Marketplace
Work Experience
Travel Care Consultant
Dreamport
Jul 2025 - Nov 2025
Job Responsibilities:
• Manage 50+ daily client inquiries via phone, live chat, and email, ensuring accurate and timely support. • Handle bookings, refunds, and exchanges while maintaining excellent client communication and satisfaction. • Perform scheduling, data entry, and itinerary coordination using Apollo and Galileo systems. • Assist in developing streamlined travel support processes, reducing client resolution t...
Medical Biller/Coder
ONQ Global
Mar 2023 - Mar 2025
Job Responsibilities:
• Handled 80+ daily calls addressing client queries and medical billing concerns with accuracy and empathy. • Accurately assigned ICD-10-CM, CPT, and HCPCS codes based on provider documentation, maintaining a 98% coding accuracy rate. • Prepared, submitted, and tracked insurance claims through EHR/EMR systems, ensuring timely and compliant processing. • Conducted denial analysis and resubmissions,...
Quick Stats
Certifications
Education
Associate's Degree
Mount Kenya University
2016 - 2018