E-commerce VA-Shopify|Klaviyo expertE-commerce VA-Shopify|Klaviyo expert

Key Achievements:

Key Responsibilities: Shopify Store Management: Oversaw the daily operations of multiple Shopify stores, including processing product uploads, managing inventory levels, and fulfilling customer orders. Customer Support: Served as the primary point of contact for customer inquiries, providing support through email and live chat channels. Social Media Management: Assisted clients with the creation, scheduling, and publishing of social media content to drive community engagement. Workflow Optimization: Implemented and managed organizational systems and digital tools (like Trello) to streamline task management and improve operational efficiency. Reporting & Analytics: Compiled and delivered regular reports on store performance, providing data-driven insights into sales and customer behavior. Key Achievements & Outcomes: Ensured the smooth and seamless daily operation of all managed e-commerce stores, minimizing downtime and errors. Maintained high levels of customer satisfaction and fostered positive, long-term client relationships through reliable and clear communication. Boosted brand visibility and audience interaction by executing effective social media strategies. Enhanced operational efficiency for clients by introducing structured workflows and tools, freeing up their time to focus on strategic growth. Empowered clients with actionable insights that directly informed their decision-making and led to store performance improvements.