Vivian

Communication and Public Relations & Virtual Assistant

Vivian

ID Verified
900/mo
Nairobi , Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented Communication and Public Relations specialist with strong experience in content creation, digital communication, customer support, and administrative assistance. Skilled in managing emails, scheduling, social media, documentation, and client relations. I bring professionalism, reliability, and excellent communication skills to every task, making me a valuable asset to any remote team.

Top Skills

Canva · 3 yearsCapCut · 3 yearsChatGPT for Marketing · 3 yearsCold Email Outreach · 3 yearsColor Grading · 3 years

Skills & Expertise

Customer Success

Email SupportAdvanced
Social Media SupportAdvanced
Phone SupportAdvanced
Live Chat SupportAdvanced
Video SupportAdvanced
ZendeskAdvanced
FreshdeskAdvanced
LiveChatAdvanced

Design & Creative

CanvaAdvanced
Loom/Screen RecordingAdvanced
YouTube OptimizationAdvanced
Color GradingAdvanced
CapCutAdvanced
Logo DesignAdvanced
Social Media GraphicsAdvanced

Marketing & Growth

Meta Ads (Facebook/Instagram)Advanced
LinkedIn AdsAdvanced
Content MarketingAdvanced
TikTok AdsAdvanced
Pinterest AdsAdvanced
ChatGPT for MarketingAdvanced
Community ManagementAdvanced
LinkedIn OptimizationAdvanced

Sales & Business Development

Cold Email OutreachAdvanced
Zoho CRMAdvanced

Work Experience

Events Manager (Volunteer)

Project Digital Impact Foundation

Sep 2022 - Present

Key Achievements:

●Facilitated sessions teaching youth Microsoft Office, mental health, and online safety. ● Successfully planned and executed a community-based digital literacy and empowerment events for a local non-profit organization ● Utilized creative marketing strategies to increase event attendance by 20% compared to previous year's event ● Managed a team of volunteers and coordinated event logistics, ensuring a smooth and successful event ● Implemented budget-saving measures, resulting in a 15% decrease in event expenses while still maintaining the quality of the event experience for attendee.

Social Media SupportCanvaEmail SupportVideo SupportPhone SupportCold Email OutreachCommunity ManagementLive Chat SupportLoom/Screen RecordingCapCutYouTube OptimizationColor GradingSocial Media AnalyticsZoho CRMContent MarketingContent Strategy

Communication and Public Relations Intern

Women on Boards Network Kenya

May 2024 - Jul 2024

Key Achievements:

●Created and managed social media content, resulting in a 20% increase in engagement and a 50% increase in followers. ● Contributed to the development and execution of a successful press release, resulting in coverage in five major publications. ● Assisted in event planning and execution for a company fundraiser, leading to a 15% increase in donations compared to the previous year. ● Conducted market research and analysis to identify key media outlets for targeted outreach, resulting in a 10% increase in media coverage. ● Assisted in developing and maintaining relationships with media contacts, resulting in a 30% increase in media coverage for the company. ● Generated weekly reports tracking media coverage and social media analytics to provide valuable insights for future communication strategies

Email SupportSocial Media SupportColor GradingContent MarketingCommunity ManagementContent StrategySocial Media AnalyticsCold Email OutreachMailchimpHubSpotLoom/Screen RecordingLinkedIn OptimizationChatGPT for MarketingCapCutCanvaLead Generation

Quick Stats

Age23 years
English LevelFluent
ID VerificationVerified