Customer Service Representative/Virtual AssistantCustomer Service Representative/Virtual Assistant

Sandra

700/mo

Nairobi, Kenya

Looking for Full-time

8 hours/day

Availability: US timezone

$700

per month

($4/hour)

Member since November 2025

Profile Description

Customer Service and Sales Professional with 4+ years of experience in call-center, retail, and front-office roles. Skilled in communication, escalation handling, data entry, and maintaining accurate client records. Strong in multitasking, problem-solving, and providing clear product support. Seeking customer service, call-center, sales support, or administrative roles where I can contribute to excellent customer experiences and organizational success.

Top Skills

B2B Sales · <1 yearCold Calling · <1 yearCopywriting · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Data & Analytics

Excel (Advanced)Beginner

Customer Success

Live Chat SupportBeginner

ZendeskBeginner

Email SupportBeginner

Phone SupportBeginner

Content & Writing

CopywritingBeginner

Sales & Business Development

B2B SalesBeginner

Cold CallingBeginner

Zoho CRMBeginner

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner

Quick Stats

Age27 years

English LevelFluent

ID VerificationNot verified

Education

Certificate

Skylink Flying School

2017 - 2018