Operations Manager

Robin

2000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

1. 11+ years of BPO experience: Proven expertise in managing large-scale operations, driving productivity, and ensuring quality excellence. 2. Healthcare account expertise: In-depth knowledge of healthcare industry dynamics, regulations, and best practices. 3. Consistent top performer: Consistently achieved or exceeded performance targets, earning recognition as a top Operations Manager. 4. Leadership experience: Successfully managed teams of up to 100 Full-Time Equivalents (FTE), fostering a cu...

Top Skills

Email Support · 10 yearsExcel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsPhone Support · 10 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Work Experience

Operations Manager

Concentrix

Jul 2019 - Aug 2025

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified